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Shipping and Delivery


**Free shipping to almost anywhere in Canada on orders over $100. Any addresses that are expensive to ship to will be contacted via email or phone to pay a portion of the shipping costs.

We charge a flat rate of $10 on orders under $100. 

**Orders from Nunavut will likely be required to pay a portion of shipping costs. We will contact you with shipping requirements once a purchase has been made.  You may choose to cancel an order if shipping costs are too high.

$18 flat rate shipping cost to the USA.

We will only ship to Canada and USA.

Once your order has been paid for we will ship it out ASAP or within two business days.

Customers are responsible for the cost of all return shipping.


Shipping Method:

We ship all of our orders expedited by Canada Post.  Within Canada please allow 1-9 business days for delivery.

For shipping to the U.S.A please allow 6-14 business days for delivery.


Community Mailbox

If you use a community mailbox, please make a note of that on your order so we can add an extra security measure.


Accepted Payment methods:


Visa or Visa/Debit


E-Transfer (please email us at info@shoesforthesoul.ca to pay by this method.)

NOTE: Visa, Visa/Debit and MasterCard are processed through the Paypal site (You do not need to sign up for a Paypal account). Simply scroll the page down and click on

"Pay with Credit or Visa Debit card" to make payment without a Paypal account.


Customer Service:

Our customer service team is available Monday to Friday 9:30am- 5:00pm PST.  Please contact us at:  info@shoesforthesoul.ca